Quick answers to common questions about Kendrely jewelry, orders and care.
What materials are used in Kendrely jewelry?
Materials vary by design. Please refer to each product page for the exact material, plating and stone information for that item.
How should I care for my jewelry?
Avoid prolonged exposure to water, perfume, lotions, sweat and harsh chemicals. Wipe jewelry gently after wear and store pieces separately in a dry place.
Will sterling silver tarnish?
Sterling silver can naturally tarnish over time. This is a normal reaction to air, moisture and certain chemicals and can usually be restored with proper cleaning.
How do I choose the right necklace length?
Our Size Guide explains common necklace lengths and where they typically sit on the neckline.
How long does shipping take?
Please visit our Shipping & Delivery page for current processing and delivery estimates.
Can I return my order?
Eligible items may be returned according to our Returns & Refunds policy.
How can I track my order?
When tracking is available, you’ll receive tracking information by email after your order ships.
How do I contact Kendrely?
Email us at support@kendrely.com.